Guru Slack



Guru's Slack and Microsoft Teams integrations make it easy for teams across your company to stay aligned, whenever and wherever they're working. Yes, that Slack.

Here are the 3 ways you can search Guru in Slack:

1. Search the Guru app in Slack

  1. In your DM with @Guru in Slack, type your search terms and press enter.

  2. Click Post to this Channel to post the Card to your DM or click View Card to view content within the Card before posting.

  3. If these Cards don't have the content you're searching for, click Next ⏩.

  4. If you want to modify your search,click Edit Search/Filters and you will be able to edit keywords and filter by Tag or Collection.

Guru knowledgeSlack

Guru Slack App

2. Search with the Slash Command:

  1. Type /guru followed by your search term in any Slack channel.
    For example, /guru dog policy. You can perform this action in either you DM with the Guru App for Slack or in a specific Slack channel.

  2. In a channel, these search results are only visible to you until you choose Post this to Channel.

  3. If you want to modify your search, click 'Edit Search/Filters' and you will be able to edit keywords and filter by Tag or Collection.

Software

3. @mention Guru:

  1. @mention guru in a Slack channel and then type your search term.

  2. The search results will appear in a thread beneath your @ mention.

  3. These search results will only display Cards where 'All Members' have access.

❗Important

The Guru app for Slack must be a member of the Slack channel in order to perform a search using methods #2 & #3. Invite Guru from the Details > Add App menu in that particular Slack channel.

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Guru cofounders Mitchell Stewart, left, and Rick Nucci.

(Courtesy photo)

Sure, First Mark Capital led that $1 million round raised by Guru last summer, but now we know there was also some cash in there from San Francisco-based tech darling Slack.

Guru knowledge

As of December 2015, the company has been investing in companies working on Slack-related technologies through something called The Slack Fund, an $80 million initiative backed by venture partners like Accel, Andreessen Horowitz, Index Ventures, Kleiner Perkins Caufield & Byers, Spark Growth and Social+Capital.

(Slack declined to disclose how much of that $1 million round it forked over.)

Guru, which developed its own Slack bot in May of last year, was able to tap into that fund by way of its primary investor, First Mark Capital. “We were introduced through FirstMark,” Guru CEO Rick Nucci said. “They had a relationship with the fund.” According to Nucci, it took about three in-person meetings to make the decision.

Here’s why this was likely a good deal for Slack: one of Guru’s pitch phrases is “Guru is a layer of knowledge that lives where you work.” The company, which promises to boost efficiency by housing and organizing team knowledge, will now spend that dough trying to make Slack a better experience for teams.

Guru Slack App

Guru’s been improving the Slack bot with new features. The lil guy allows users to turn their responses into FAQ entries, find answers quickly and check in with teammates to make sure old answers are still up to date. Also, the company has been working on the bot’s natural language processing to make sure users can converse naturally with it. (No preloaded jokes yet, though.)

But beyond the flashy AI advances, the money also allowed Guru, currently at 22 full-timers, to grow its outbound sales team. “We grew our sales team because that channel has and continues to work well for us,” said Nucci.

Guru Software

The firm has nabbed a few biggie accounts, Nucci said: Airbnb, Square and Bit.ly among them.

Companies: Airbnb, First Mark Capital, Task Rabbit
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